Thank you for shopping with Kessley Hikes. We are committed to delivering your orders safely and efficiently, no matter where you are in the world.
Order Processing
- Orders are typically processed within 1–2 business days from the time of purchase.
- You will receive a confirmation email with your order details once your order is placed.
Shipping Methods
We offer standard shipping options via trusted local and international delivery partners, depending on your location.
- Cash on Delivery (COD) is available in eligible regions and countries.
- You will receive a tracking number once your order has been dispatched.
Delivery Timeframes
- Delivery timelines may vary depending on your location, customs clearance, and external factors such as weather or public holidays.
- On average, orders are delivered within 3 to 10 business days from the shipping date.
Delivery Issues
If your order arrives damaged or is missing items, please contact us within 48 hours of delivery at [email protected] so we can resolve the issue promptly.
We are here to ensure you receive your gear in top condition and on time. For any questions or concerns, feel free to reach out to our support team.